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Great customer focused team, very reliable and attentive to our needs. We were able to close on a VA loan within the 26 days deadline we gave. The loan officer they recommended was exceptionally Professional and expedited the loans process too. We had to work through an unresponsive team on the seller's side because their agent was too busy. but Phil's team pursued and were persistent until they got our answers and helped get all the repairs considered accurately and helped pull it off. They supported us and pushed the doors down for us to meet our extremely tight deadline!. Very impressive! He was directly involved all the way through. Definitely the "A" team. Very grateful to Kelly Secaurs, who took the time to listen and respond to our every request!
Phil & Nadia are truly the BEST! They love what they do & it really shows. They were on top of every detail from start to finish. Anyone reading this post look no further. This is the team you want!!!
I was very impressed with Phil Aitken's professionalism, knowledge, and courteous manner. I was provided with all information concerning the sale as soon as they received it. The Team was very responsive and there was never a delay in returning my phone calls. I definitely will recommend them highly to use as "The Real Estate Company" They have made the sale of my house stressless and even enjoyable. Thank you Phil Aitken and Team
The Phil Aitken Home Team is great to work with and are extremely responsive and professional! We were faced with some last minute challenging circumstances in a recent transaction and they helped tremendously in creating a positive outcome for all involved. They displayed great teamwork and creativity in order to overcome the obstacles. We look forward to working with them again in the future!
Y’all are the best! I’m a forever customer! The A team was able to get a contract on my property being sold in December before Christmas! It was on the market for maybe a week, very impressive. (Thanks Phil??) That should speak volumes on its own! Thanks to the entire team for helping with my recent purchase in Orange Park! So much love for y’all!!????
I cannot say enough good things about Phil and the Aitken Team! Phil has been on the lookout for the right home for us for 2 years and stood ready to jump into action when the right one came along. Kelly Secaur, part of the Team, walked us through every step of the buying process and negotiated with the seller to get us the best possible deal. Phil and the rest of the team were always available to answer our every question, and since my husband is 81 and I am 76, there were many! Kelly became more than just our agent, she became our friend. Both my husband and I will recommend The Aitken Team to anyone who is planning to buy or sell a home! Go Team! Jerry and Eileen Felten
From our initial meeting to the close of the sale, we were extremely satisfied with the Aitken Team. They kept us informed of every detail along the way and kept us feeling positive and confident based on their knowledge and professionalism. Matt was always responsive to our calls and answered all of our questions. Their expertise and advice even helped us sell our home over the asking price. We highly recommend Phil and his Team.
Phil was data driven and direct. When we initially sat down with him, he had done all the research to present a solid picture of what we could expect. He walked through our home and made solid suggestions, all of which helped us make the home more marketable. Phil helped me let go of emotional attachment, and approach selling my home as a business transaction. Phil connected us with all the right people to make the process as smooth as it could be. He's straight to the point, professional, and driven by the same goal, to sell our home. At the first visit Phil gave us a timeline, and his expectation on our selling price, he was dead on with both predictions.
He is very knowledgeable and honest. He kept me updated on everything in a very timely manner. He is very professional. He worked around my schedule with no problem. He made sure I understood everything that was going on.
The Aitken team was incredible with the sale of my house. Phil, Nadia, and Matt treated my family with their personal touch and provided us the best experience with our sale sale. We had worked with them for several months before listing our house and they were there every step of the way. Between the house sale, the photos, and every buyer item Phil's team was there to support us and provide the necessary information we needed as sellers. After the sale of my house they continued to provide support for me in the purchase of my new house across country. Whether it was helping answer questions or securing necessary documents, they continued to provide excellent service moving forward.
Excellent! Phil provided attentive service and genuine expertise. He went above and beyond our expectations when answering questions. We are very pleased. We are very happy new home owners. Thank you.
The Aitken team is amazing. Not only did we sell our home, we bought a new one. We had a plan and place and it worked. Phil and his are very knowledgeable and their teamwork really shines.
Phil is responsive, knowledgable, and personable. He is hands on and made our purchase experience a joy. He is there before and after the sale. I highly reccomend Phil for all your real estate needs.
We had very specific criteria for a home and it was not easy to find. Phil took his time and worked with us, showing us as many houses as needed until we found “The Perfect House”. Phil was very patient, stayed on top of communication, and always answered all of our questions. His attention to customer service makes him stand out from other realtors. I highly recommend Phil Aitken! The next time we are in the position to buy or sell a home, we will be going back to Phil!
Phil and his team sold our house in 1 day. They followed up with great professionalism and kept us informed of all the progress right up to closing and beyond. Office Manager, Susan, made sure all paperwork was done in a timely manner right up to making sure the wire transfer of funds for the sale of our house was accomplished. My wife and I are very happy that we chose Phil Aitken and his team to help us get our house ready for showing and sale. We highly recommend Phil Aitken to anyone needing to buy or sale a house.
My experience with Phil is comfortable but professional. He does what he says he will do and when he says he'll do it! It's such a refreshing in this day and time as many people have forgotten how to follow up. In real estate, follow-up with details is vital and I'm happy to refer people to Phil as I know he will treat the client with respect and make me look good!
I would highly recommend this team. Their knowledge of the area and the process of buying a home in this area was impressive. The agents knowledge of the area, and responsiveness was great.
Phil's team was excellent! We loved working with them (Especially Kelly!) and they made our first home purchase so simple. They were persistent and fought for us through a pretty tough situation. I recommend them to everyone!
Very knowledgeable. Answered every question, helped every step along the way. They were genuinely excited for us about our purchase and treated us as if we were family. I would highly recommend The A Team.
The Phil Aitken team were the best. It was interesting to see how the buying/ selling divisions culminated in the successful marketing of our homes. My wife and I were very pleased with their efforts and expertise. They were on top of everything that needed to be done in the transaction. Very professional . The whole team works together and gets things done.
Working with Phil during our home buying experience has been nothing but stellar. We learned a lot from him through the process of buying our first home. I would recommend him for his extensive knowledge of the area and his willingness to go the extra mile to make the home buying experience as smooth as possible.
Phil was absolutely outstanding in every area. He's extremely knowledgeable about the real estate business and about the local area we were looking in. He was extremely responsive, very professional, and very easy to work with. He also was a wealth of excellent recommendations and contacts in the area. He has a "can-do" attitude and often goes beyond what would normally be expected of a realtor. In short, he is the best realtor we have ever worked with. We would recommend Phil without reservation to anyone in the Jacksonville area.
After working with many high-quality, professional realtors, The Phil Aitken team has truly changed the way I think about the process of home buying. This team will make you feel like you are their only client and will work hard to make sure you get everything you are looking for in your search for the perfect home. In a competitive market, we were able to go from deciding to buy, to being under contract for a home in about a week - that's what I call efficiency! This team truly does everything right and it would be a mistake to go with anyone else.
Phil, Kelly & the team really made the entire process so easy. They are fantastic. They worked so hard to get our house sold and get us into our new house as seamlessly as possible. I would recommend them to anyone and everyone I know!!
Matt was very helpful and super professional. His knowledge of the Jacksonville area and school systems let us know we found the right realtor for us.
The team at Phil Aitken was such a great help in finding us out first home. As first time home buyers, we were very nervous about the process but they made us feel supported and informed every step of the way. My husband is also active duty and deployed and they were so flexible helping work with us across three different time zones and going to houses and sending videos so my husband felt like he could be there in person. Highly recommend them for buying or selling in the future!
Phil orchestrated selling our home flawlessly. It was clear that he took personal interest in our needs and worked with us to ensure we were making the right decisions for us, first and foremost.
Even though he was working with several other clients at the time, he was always available to answer our questions and returned phone calls within minutes, even after closing.
It was a pleasure working with a true professional and person of integrity. We will most assuredly request his assistance when we are ready to purchase another home.
S. Chris Ryczek
Phil was great! He help us to get our house fast, because my husband and I did not had a long time to look for it and we told Phil what are we were looking for and he got it for. He makes enjoyable to work with him. I recommend him in a heart beat. Adriaan and Lidiane
Philip and his team made the purchase of my house seamless. They kept me informed the entire time on the activities required to purchase the house, what items were completed, and what needed to be done. It was a pleasure to work with him and his team and I would highly recommend him to help you purchase or sell a house.
We were so fortunate to have worked with Phil and his entire team during the recent purchase of our home. My husband and I are new to this area of Florida and Phil, Stephanie and Nadia were there for us every step of the way. We truly feel we found the right house at the right price and are so appreciative of the knowledge and professionalism shown by the entire team that guided us throughout the entire buying process. We will highly recommend Phil Aitken and his A-team to anyone looking to buy or sell a home!