Real Clients. Real Results. Real Jacksonville.
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Read the stories below from families we’ve served across Jacksonville and Northeast Florida, or jump straight to our Google Business Profile to see every verified review.
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I can say without any reservations that the Aitken team was nothing short of perfection. Matt was extremely patient and professional throughout the entire process. I would recommend Matt and his team to anyone who is looking to buy their next home. We have not just found our next house, we have found our home. Thanks to Matt and his team!
nbrennock 
Phil, with the help of his team, are masters of "Can Do". I met him quite by accident on a rainy Saturday afternoon and arranged tours of 6 houses by 5:30 that same day. He had 6 more lined up for me to see the next morning. He is eager to do whatever needs to be done quickly with professionalism and expertise. Phil assessed my needs and what was important to me and kept me advised of new listings every day that met my criteria. He is very familiar with the area and was able to answer my questions knowledgeably. He is always pleasant and flexible. I was very impressed by him and how he guided me through the process of home buying. He provided me the time I needed on my schedule. I felt as if I were his only client. I would recommend him highly. My experience was exceptionally great!
sndhrstmail 
Phil and his team are very helpful and do a great job coordinating and following up on all the tasks. They assisted both with the purchase of a home and the listing and sell of my previous home. I was also impressed with their use of technology.
user3151703 
The Phil Aitken team were the best. It was interesting to see how the buying/ selling divisions culminated in the successful marketing of our homes. My wife and I were very pleased with their efforts and expertise. They were on top of everything that needed to be done in the transaction. Very professional . The whole team works together and gets things done.
theschalls56 
I was very impressed with Phil Aitken's professionalism, knowledge, and courteous manner. I was provided with all information concerning the sale as soon as they received it. The Team was very responsive and there was never a delay in returning my phone calls. I definitely will recommend them highly to use as "The Real Estate Company" They have made the sale of my house stressless and even enjoyable. Thank you Phil Aitken and Team
zoey45b 
Phil was great! He help us to get our house fast, because my husband and I did not had a long time to look for it and we told Phil what are we were looking for and he got it for. He makes enjoyable to work with him. I recommend him in a heart beat. Adriaan and Lidiane
lidianedhereijgers 
An extremely professional agent. He gave us 100% of his time to make this experience terrific. He worked late, during his personal time at home and answered email, text, or phone calls less than 30 minutes consistantly. I would recommend Phil to everyone.
gerard spendley 
We had very specific criteria for a home and it was not easy to find. Phil took his time and worked with us, showing us as many houses as needed until we found “The Perfect House”. Phil was very patient, stayed on top of communication, and always answered all of our questions. His attention to customer service makes him stand out from other realtors. I highly recommend Phil Aitken! The next time we are in the position to buy or sell a home, we will be going back to Phil!
tdeadman 
Phil was absolutely outstanding in every area. He's extremely knowledgeable about the real estate business and about the local area we were looking in. He was extremely responsive, very professional, and very easy to work with. He also was a wealth of excellent recommendations and contacts in the area. He has a "can-do" attitude and often goes beyond what would normally be expected of a realtor. In short, he is the best realtor we have ever worked with. We would recommend Phil without reservation to anyone in the Jacksonville area.
Debbie Slingo 
Phil's team was excellent! We loved working with them (Especially Kelly!) and they made our first home purchase so simple. They were persistent and fought for us through a pretty tough situation. I recommend them to everyone!
sfreeman90 
Phil & Nadia are truly the BEST! They love what they do & it really shows. They were on top of every detail from start to finish. Anyone reading this post look no further. This is the team you want!!!
lmccormicks 
The most thorough and friendly real estate agent firm that we have used. Phil and his team went above our expectations with things such as using an app and email and text to notify us of each are along the process. He provided two agents at our open house and had a professionally bound book with details about our house, the area, estimated utility costs, homeowners insurance quite, etc. He has. A solid relationship with a bank who was able to help our sellers close on the deal dyer their previous lender made some errors in the lending process. We mainly dealt with Phil, Nadia, and Susan and couldnt be happier. We recommended him to two of our friends and they are also thrilled with him and his staff. Highly highly recommend!!!!!
Tasha Herner 
Y’all are the best! I’m a forever customer! The A team was able to get a contract on my property being sold in December before Christmas! It was on the market for maybe a week, very impressive. (Thanks Phil??) That should speak volumes on its own! Thanks to the entire team for helping with my recent purchase in Orange Park! So much love for y’all!!????
sweetyk17 
This is the first time I have worked with this agent (not the first purchase/sale of a house). His knowledge of the area was excellent. His marketing was well above what I expected. He had an open house, generated a lot of interest in the property, used a professional photographer, and gave honest feedback on the property prior to listing. The communication and follow through with his staff was top notch, and he made this process quick, easy, and painless. I would highly recommend him and would not hesitate to use him and his team again.
lynseycassidy 
This is my go to real estate team. I’ve sold 2 houses with Phil and have purchased 1. I will be buying my next home with the team as well. They are all on top of everything and great at what they do. It was a pleasure and not a pain to work with them. Thank you to the whole team! Amazing work! Special thanks to Phil, Nick, Nattie, Jamie, and Margaux! I’m sorry if I missed any names but those are the folks that I directly interacted with this time around.
Floridagirlkr 
Great group of people, very professional and true to your every need and want. Phil and his team worked with me to find the perfect home for my family and I. I love it, my children love it and most importantly my wife loves it.
ll0069 
The Phil Aitken Home Team is great to work with and are extremely responsive and professional! We were faced with some last minute challenging circumstances in a recent transaction and they helped tremendously in creating a positive outcome for all involved. They displayed great teamwork and creativity in order to overcome the obstacles. We look forward to working with them again in the future!
Nelisa Lee 
Phil was such an awesome realtor. We recently bought a house in November of 2014 and I heard the home buying process was extremely stressful however with Phil as our realtor, the process was completely smooth and positive. One of the best things about this realtor is that he works very well with all parties involved such as the bank, the other realtor an all of the in between people. He was very good about answering any and all questions we had. I highly recommend having him as your realtor!!
sbrault 
Working with Phil & his team was a great experience. Their expertise helped set me up for a fast sell of my house. It sold in 2 days! I highly recommend them if you're in the market for a high quality team of professionals.
rhondadiskin 
All of Phil Aitken's home team were very professional. They laid out a plan and followed through on each part. Each team member was very courteous and very knowledgable in every aspect of selling our home. Phil also was very helpful aligning us with the right people on other aspects of selling our home and those people were just as professional! We could not be more pleased with the excellent service and very quick sale of our home. This team has a great plan whether you are selling or buying. I highly recommend this team for any of your real estate needs!!
Dale Browning 
The entire team was great! We were on a tight time frame and Kelly and Stephanie got us set up to see homes, and then helped us every step of the way through closing.
yannabelle 
I have used many realtors through the years and Matt has sold several properties for me. I have found him and his team to be Johnny on the spot and able to get me more deals done faster and for more money. I recommend them to everybody I know.
jimhawk844 
My experience with Phil is comfortable but professional. He does what he says he will do and when he says he'll do it! It's such a refreshing in this day and time as many people have forgotten how to follow up. In real estate, follow-up with details is vital and I'm happy to refer people to Phil as I know he will treat the client with respect and make me look good!
Karen2328 
Phil was data driven and direct. When we initially sat down with him, he had done all the research to present a solid picture of what we could expect. He walked through our home and made solid suggestions, all of which helped us make the home more marketable. Phil helped me let go of emotional attachment, and approach selling my home as a business transaction. Phil connected us with all the right people to make the process as smooth as it could be. He's straight to the point, professional, and driven by the same goal, to sell our home. At the first visit Phil gave us a timeline, and his expectation on our selling price, he was dead on with both predictions.
nmzcoupons 
We live in Texas and needed help with selling a house in Florida. A realtor friend of ours found Phil Aitken Home - and we are glad she did! I made an initial call to the office and immediately Phil had a zoom meeting with me. He spent a long time to understand our needs and throughly explained what they could do for us. All along the way members of his Home Team were ultra responsive and supremely helpful. We knew exactly what they were doing each step of the way. Phil told us it was an active market - but we had no idea the house would have 33 offers in 23 hours and be sold in 24 hrs. Kudos to all the Phil Aitken team.
dr harkins 
Phil and his team really went above and beyond for us. We had such a narrow range of criteria and his folks had to work extra hard to help us land the perfect place. WE so much appreciate their patience. The even helped rescue the offer when it looked like it might cave in with some masterful negotiations. Closing was an easy process. All steps were well managed and professional. I recommend Aitken and the team.
Jesse Scott 
Phil and his team are amazing. Always on top of it all. You can trust them...completely. We received a great price for our home because of Phil's suggestions. He suggested we ensure that we "depersonalize" our home, clean the closets out, ensure that people can see your home as theirs. They are not coming to see "your" home. I would send emails with questions any and all time of day...and here comes a response within 24 hours or less. You are "never" left hanging or wondering. He is your "partner" in selling your home, not just your realtor. You don't do this everyday...they do. There are things you wouldn't even think about...they do.
angieholley1114 
As a first time homebuyer, Stephanie did an excellent job guiding me through the process. Very professional, quick to respond and negotiated a great deal! Highly recommend!
Daniel Burkhardt 
He listed and sold my Condo in record time frame that was promised. He displayed professionalism and kept me updated regularly. He went beyond his duties to remove some old furniture and took acre of moving my stuff to Massachusetts. I strongly recommend him
anilkohri25 
Phil did a great job giving insight into what buyers want in a home and his recommendations about getting the house ready was spot on. His knowledge of how to market the house online got us tons of views and ended up getting our house sold after only 24 days on the market.
kithentz 