This is the first time I have worked with this agent (not the first purchase/sale of a house). His knowledge of the area was excellent. His marketing was well above what I expected. He had an open house, generated a lot of interest in the property, used a professional photographer, and gave honest feedback on the property prior to listing. The communication and follow through with his staff was top notch, and he made this process quick, easy, and painless. I would highly recommend him and would not hesitate to use him and his team again.
Matt was very helpful and super professional. His knowledge of the Jacksonville area and school systems let us know we found the right realtor for us.
It has been a pleasure working with Phil. We were unsure about the housing market and how much our home was worth. Phil did an outstanding job of providing detailed information on both the value of our home and showing us several options for a new home. Again it has been a pleasure working with Phil.
The team at Phil Aitken was amazing from start to finish! They wrote an amazing blurb about my home and truly cared about making my experience as stress free as possible. They were quick to respond to all of my questions and helped guide me throughout the process. I will 100% work with them again when the time comes.
Amazing real estate professional who really knows his stuff. Very honest! Phil and his team will do everything they can to find, and get you in the home of your dreams! I can not thank them enough for their patience and guidance through out the entire home buying process so far.
Y’all are the best! I’m a forever customer! The A team was able to get a contract on my property being sold in December before Christmas! It was on the market for maybe a week, very impressive. (Thanks Phil??) That should speak volumes on its own! Thanks to the entire team for helping with my recent purchase in Orange Park! So much love for y’all!!????
Phil and his team were wonderful to work with. We got the best from advice from Phil, and as a result sold quickly for our asking price! Phil ensured the entire process went smoothly, which was especially important to us since we were living on the other side of the country at the time!
Phil and his team are amazing. Always on top of it all. You can trust them...completely. We received a great price for our home because of Phil's suggestions. He suggested we ensure that we "depersonalize" our home, clean the closets out, ensure that people can see your home as theirs. They are not coming to see "your" home. I would send emails with questions any and all time of day...and here comes a response within 24 hours or less. You are "never" left hanging or wondering. He is your "partner" in selling your home, not just your realtor. You don't do this everyday...they do. There are things you wouldn't even think about...they do.
Phil, Kelly & the team really made the entire process so easy. They are fantastic. They worked so hard to get our house sold and get us into our new house as seamlessly as possible. I would recommend them to anyone and everyone I know!!
After working with many high-quality, professional realtors, The Phil Aitken team has truly changed the way I think about the process of home buying. This team will make you feel like you are their only client and will work hard to make sure you get everything you are looking for in your search for the perfect home. In a competitive market, we were able to go from deciding to buy, to being under contract for a home in about a week - that's what I call efficiency! This team truly does everything right and it would be a mistake to go with anyone else.
Phil is masterful at the art of selling homes. He uses his excellent knowledge and the skills of his staff to pull it all together. Professional pictures, getting the listing on a ton of online sites for max exposure and a ton more. He will help you get your house ready for the market, so you appeal to the most buyers. We had 40 people come to our one and only open house. Multiple offers came in and the house was sold. I chose Phil because he has integrity and is honest with me. His team was easy to reach and were checking on us through this whole process. I would use Phil and his great team again without hesitation!
Phil is responsive, knowledgable, and personable. He is hands on and made our purchase experience a joy. He is there before and after the sale. I highly reccomend Phil for all your real estate needs.
Phil was great! He help us to get our house fast, because my husband and I did not had a long time to look for it and we told Phil what are we were looking for and he got it for. He makes enjoyable to work with him. I recommend him in a heart beat. Adriaan and Lidiane
I can say without any reservations that the Aitken team was nothing short of perfection. Matt was extremely patient and professional throughout the entire process. I would recommend Matt and his team to anyone who is looking to buy their next home. We have not just found our next house, we have found our home. Thanks to Matt and his team!
Philip is an excellent realtor. He made the purchase of the property as smooth and flawless as could possibly be done. When issues arose involving financing and inspections he was quick and resourceful in overcoming these obstacles. His very prompt and courteous responses to all inquiries added to the positive atmosphere surrounding this home purchase. Very well done!
Phil & Nadia are truly the BEST! They love what they do & it really shows. They were on top of every detail from start to finish. Anyone reading this post look no further. This is the team you want!!!
Great customer focused team, very reliable and attentive to our needs. We were able to close on a VA loan within the 26 days deadline we gave. The loan officer they recommended was exceptionally Professional and expedited the loans process too. We had to work through an unresponsive team on the seller's side because their agent was too busy. but Phil's team pursued and were persistent until they got our answers and helped get all the repairs considered accurately and helped pull it off. They supported us and pushed the doors down for us to meet our extremely tight deadline!. Very impressive! He was directly involved all the way through. Definitely the "A" team. Very grateful to Kelly Secaurs, who took the time to listen and respond to our every request!
I cannot say enough good things about Phil and the Aitken Team! Phil has been on the lookout for the right home for us for 2 years and stood ready to jump into action when the right one came along. Kelly Secaur, part of the Team, walked us through every step of the buying process and negotiated with the seller to get us the best possible deal. Phil and the rest of the team were always available to answer our every question, and since my husband is 81 and I am 76, there were many! Kelly became more than just our agent, she became our friend. Both my husband and I will recommend The Aitken Team to anyone who is planning to buy or sell a home! Go Team! Jerry and Eileen Felten
Phil was absolutely outstanding in every area. He's extremely knowledgeable about the real estate business and about the local area we were looking in. He was extremely responsive, very professional, and very easy to work with. He also was a wealth of excellent recommendations and contacts in the area. He has a "can-do" attitude and often goes beyond what would normally be expected of a realtor. In short, he is the best realtor we have ever worked with. We would recommend Phil without reservation to anyone in the Jacksonville area.
The Aitken team was incredible with the sale of my house. Phil, Nadia, and Matt treated my family with their personal touch and provided us the best experience with our sale sale. We had worked with them for several months before listing our house and they were there every step of the way. Between the house sale, the photos, and every buyer item Phil's team was there to support us and provide the necessary information we needed as sellers. After the sale of my house they continued to provide support for me in the purchase of my new house across country. Whether it was helping answer questions or securing necessary documents, they continued to provide excellent service moving forward.
Working with Phil during our home buying experience has been nothing but stellar. We learned a lot from him through the process of buying our first home. I would recommend him for his extensive knowledge of the area and his willingness to go the extra mile to make the home buying experience as smooth as possible.
I had such a great experience with Phil Aitken. Kelly Secaur is simply outstanding. She is very responsive and helpful. I bought a home while residing in another state. She made the process seamless from browsing the properties to showing and every step afterwards. I am extremely satisfied and would definitely recommend her and Phil Aitken.
The professionalism, competency, knowledge and efficiency of working with Phil Aitken and his team were exemplary! We had a short timeline to work with and he rallied his team together and made us feel like we were the most important customer they had. They stayed connected with us every step of the way! As things closed out we were delighted to see the Welcome sign in front yard announcing our arrival into the neighborhood. If you are looking for a realtor that that is first class we recommend Phil Aitken and his team!
Phil's team was excellent! We loved working with them (Especially Kelly!) and they made our first home purchase so simple. They were persistent and fought for us through a pretty tough situation. I recommend them to everyone!
We live in Texas and needed help with selling a house in Florida. A realtor friend of ours found Phil Aitken Home - and we are glad she did! I made an initial call to the office and immediately Phil had a zoom meeting with me. He spent a long time to understand our needs and throughly explained what they could do for us. All along the way members of his Home Team were ultra responsive and supremely helpful. We knew exactly what they were doing each step of the way. Phil told us it was an active market - but we had no idea the house would have 33 offers in 23 hours and be sold in 24 hrs. Kudos to all the Phil Aitken team.
We used the Aitken Home Team (Phil Aitken) to buy our house on Fleming Island, and then to sell it 2 years later. Phil and the team took the time to work with us to develop a pricing strategy, they suggested the improvements required for a quick sale, and they recommended a marketing strategy to get best price/fastest sale possible. The result was a realistic and accepted offer in 6 days! In addition, Phil provided advice on the purchase of our next home which was spot-on! I highly recommend the Aitken Home Team for your Real Estate needs.
This is my go to real estate team. I’ve sold 2 houses with Phil and have purchased 1. I will be buying my next home with the team as well. They are all on top of everything and great at what they do. It was a pleasure and not a pain to work with them. Thank you to the whole team! Amazing work! Special thanks to Phil, Nick, Nattie, Jamie, and Margaux! I’m sorry if I missed any names but those are the folks that I directly interacted with this time around.
I would highly recommend this team. Their knowledge of the area and the process of buying a home in this area was impressive. The agents knowledge of the area, and responsiveness was great.
We had very specific criteria for a home and it was not easy to find. Phil took his time and worked with us, showing us as many houses as needed until we found “The Perfect House”. Phil was very patient, stayed on top of communication, and always answered all of our questions. His attention to customer service makes him stand out from other realtors. I highly recommend Phil Aitken! The next time we are in the position to buy or sell a home, we will be going back to Phil!
We received a higher price for our home thanks to Phil's recommendation. We loved the experience and will use Phil to measure our interactions with realtors in the future!